Frequently Asked Questions
Find answers to common questions about our audio-visual production services, bookings, and more.
What services does Laikom Media offer?
We specialize in films and documentaries, corporate video production, professional photography, wedding coverage, commercials, and event videography. From concept to final delivery, we handle every aspect of audio-visual production.
How do I book a session or project?
You can reach out to us via the Contact page, WhatsApp, or email. Share your project details and preferred dates, and our team will get back to you within 24–48 hours to discuss availability and next steps.
What is included in a typical production package?
Our packages typically include pre-production planning, on-site filming or photography, professional editing, color grading, and final delivery in your preferred format. Custom packages are available based on your specific needs.
How long does it take to receive final deliverables?
Turnaround time depends on the project scope. Photography edits are usually delivered within 1–2 weeks, while video projects may take 2–6 weeks depending on complexity. We always provide a timeline estimate before starting.
Do you travel for projects outside Yaoundé?
Yes! While we are based in Yaoundé, Cameroon, we are available for projects across the country and internationally. Travel costs and logistics will be discussed during the project planning phase.
What payment methods do you accept?
We accept mobile money (MTN, Orange), bank transfers, and other secure payment options. A deposit is typically required to confirm your booking, with the balance due upon delivery.
Can I request revisions on my project?
Absolutely. We want you to be fully satisfied with the final product. Our packages include a set number of revision rounds, and additional revisions can be arranged if needed.
How can I contact customer support?
You can reach us via the Contact page, by email at laikommedia@gmail.com, by phone at (237) 651 839 584, or through our WhatsApp. We aim to respond within 24–48 hours on business days.